The AI Employee for Customer Service, Solvea to Plan Your Perfect Prime Day
Solvea, an AI Employee for E-Commerce Customer Support, is purpose-built for global e-commerce. Trained with rich e-commerce expertise, Solvea delivers smarter, cheaper, and faster support than human agents.
Solvea can help you withstand the pressure of peak seasons, especially during peak sales events like Prime Day, Black Friday, and holiday seasons.
They trust us
Why Solvea Never Buckles During Peak Season? Its Secrets Unfold Here
100%
Enterprise-Grade Security
Solvea is fully compliant with major e-commerce platform standards, ensuring every transaction and customer conversation is safe and secure.
90%
Accuracy on Complex Queries
From refund policies to technical issues, Solvea understands nuance and context—resolving complex customer queries with unmatched accuracy and consistency.
1-click
Integration, Rapid Deployment
Go live in days. Solvea plugs into your existing tools like Shopify, Zendesk, and Intercom with a single click, and gets trained on your workflows instantly using
10X
Faster Response
Responds in seconds. Solvea drastically reduces wait times by instantly handling customer conversations with human-level understanding and accuracy.
1,000+
Concurrent Conversations
Solvea can manage thousands of active conversations at once - maintaining quality, accuracy, and speed, no matter the volume
24/7
Multilingual Support
Serve your customers anytime, anywhere. Solvea delivers instant, always-on support in all major languages—no staffing gaps, no delays.
Fully Autonomous, Always Learning
Solvea continuously learns from live agent workflows, improving its responses over time without manual reprogramming. The more it works, the smarter it gets.
Solvea Powers Through Peak Sales Seasons Solo
Answering Frequently Asked Questions (FAQs)
Handling Multi-Language Support
Routing Tickets to the Right Team
Providing Order and Account Information
Beyond Artificial
Solvea
From answering complex questions to following platform rules, Solvea
does it all—effortlessly.
How can I help you today?
Solvea replaces the work of an entire support team.
Detecting and Flagging Policy Violations
Onboarding and Educating Users
Escalating Complex Cases
Learning from Human Agent Responses
Top-notch Security. Smarter Automation.
It's the perfect solution for teams looking to work smarter.
Enterprise-Grade Security, Built for Global Standards
Fully compliant with U.S. data protection laws.
Built on independently developed, industry-grade LLMs
Enhanced by ChatGPT & Gemini for cutting-edge AI performance
ISO 27001:2022 certified and enterprise-ready
Seamless Integration
Deploy Instantly Across Leading Platforms
Solvea works where your team already does—connecting effortlessly to major e-commerce, support, and messaging tools in just a few clicks.
Don’t just take our word for it!
See what the community is saying
“With Solvea handling repetitive, routine tasks, our support team can focus on what matters most, delivering exceptional customer experiences and esolving high-impact issues. This significantly reduces return rates, increases customer satisfaction, and reduces operational costs.”
“Solvea’s digital employees enable us to manage over 10,000 multilingual customer service work orders every day – efficiently and at scale.”
“Normally, I can’t stand chatbots, but this one is fantastic. It truly understands my questions and responds with just the right level of detail.”
Brands that trust us
