Solvea AI Agent
Hi, I'm Solvea — your all-in-one AI support assistant. I deliver instant, 24/7 customer support across multiple languages, with human-level accuracy and empathy. You can deploy me with just one click, and I’ll start learning from your existing workflows.
Solvea AI Agent
How could I help you?
They trust us
Trusted by 400K users
AI Agents that Drive Customer Growth and Retention
For businesses looking to boost conversions, increase retention, and deliver standout customer experiences.
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01.
Multi-Agent for Industry
Industry-Specific AI Experts, Built In
Your customers deserve expert-level care. Solvea comes pre-trained with high-frequency support scenarios tailored to different industries—delivering fast, professional responses that meet your customers where they are.
02.
AI Safeguard
Intelligent Compliance with Platform Rules
Every industry has its own service regulations. Solvea is trained with advanced algorithms to strictly follow platform-specific policies while delivering high-efficiency support. Both your customers and your assets stay protected.
03.
Self-Training
Always Learning. Always On.
When you bring Solvea onboard, you're gaining a tireless, always-positive support expert dedicated to your organization. She learns autonomously and deeply from human agent workflows—continuously evolving to handle new challenges and customer concerns in the future.
Comprehensive AI Customer Support that Learns Fast, Scales Smart, and Delivers Results.
100%
Enterprise-Grade Security
Solvea is fully compliant with major e-commerce platform standards, ensuring every transaction and customer conversation is safe and secure.
90%
Accuracy on Complex Queries
From refund policies to technical issues, Solvea understands nuance and context—resolving complex customer queries with unmatched accuracy and consistency.
1-click
Integration, Rapid Deployment
Go live in days. Solvea plugs into your existing tools like Shopify, Zendesk, and Intercom with a single click, and gets trained on your workflows instantly using historical knowledge bases.
10X
Faster Response
Responds in seconds. Solvea drastically reduces wait times by instantly handling customer conversations with human-level understanding and accuracy.
1,000+
Concurrent Conversations
Solvea can manage thousands of active conversations at once - maintaining quality, accuracy, and speed, no matter the volume.
24/7
Multilingual Support
Serve your customers anytime, anywhere. Solvea delivers instant, always-on support in all major languages—no staffing gaps, no delays.
Fully Autonomous, Always Learning
Solvea continuously learns from live agent workflows, improving its responses over time without manual reprogramming. The more it works, the smarter it gets.
What Once Took a Full Team, Now Takes Just Solvea.
Answering Frequently Asked Questions (FAQs)
Handling Multi-Language Support
Routing Tickets to the Right Team
Providing Order and Account Information
Beyond Artificial
Solvea
From answering complex questions to following platform rules, Solvea
does it all—effortlessly.
How can I help you today?
Solvea replaces the work of an entire support team.
Detecting and Flagging Policy Violations
Onboarding and Educating Users
Escalating Complex Cases
Learning from Human Agent Responses
Thinks Like a Human, Works Like a Team
Smarter Pre-Sales Recommendations
Solvea deeply understands consumer intent, delivering pre-sales recommendations based on your website or product catalogue-increasing conversion rates.
Always on - engage consumers even when your team are offline.
Thoughtful responses and tailored product recommendations that drive higher conversion rates.
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Accelerate Sales Inquiries with 200% Greater Efficiency
Respond to pre-sales inquiries in real-time, recovering potential revenue losses and meeting consumer expectations with speed and precision.
Solvea can instantly check order details, shipping updates, and inventory status - replying in seconds.
Dynamically tailored responses based on logistics status to reduce anxiety and improve satisfaction.
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Resolve Post-Sales Issues Automatically
Our AI-powered workflows reduce service costs, improve efficiency, and safeguard your reputation
Runs on your enterprise knowledge and service protocols - no manual input required.
Preserves service quality and continuously learns from your best-performing agents.
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Understand Your Consumers and Brand Services
While delivering exceptional support, Solvea intelligently analyses every customer inquiry to surface product and service issues - giving you full visibility into brand health.
Detect recurring issues in real-time from customer messages to optimize products and services.
Evaluate service quality with precision and speed beyond human capabilities.
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Everything You Need in One Smart Support Platform
Solvea delivers enterprise-grade AI to your team - fully integrated, fully autonomous, and ready to perform at scale.
Troubleshooting
Logistics Inquiry
Product Recommendation
Usage Guidance
Refund & Exchange
Troubleshooting
Logistics Inquiry
Product Recommendation
Usage Guidance
Refund & Exchange
Troubleshooting
Logistics Inquiry
Product Recommendation
Usage Guidance
Refund & Exchange
Troubleshooting
Logistics Inquiry
Product Recommendation
Usage Guidance
Refund & Exchange
Early Warning
Customized Workflow
Smart Inspection
Self-Training
Analysis
Early Warning
Customized Workflow
Smart Inspection
Self-Training
Analysis
Early Warning
Customized Workflow
Smart Inspection
Self-Training
Analysis
Early Warning
Customized Workflow
Smart Inspection
Self-Training
Analysis
Top-notch Security. Smarter Automation.
It's the perfect solution for teams looking to work smarter.
Enterprise-Grade Security, Built for Global Standards
Fully compliant with U.S. data protection laws.
Built on independently developed, industry-grade LLMs
Enhanced by ChatGPT & Gemini for cutting-edge AI performance
ISO 27001:2022 certified and enterprise-ready
Seamless Integration
Deploy Instantly Across Leading Platforms
Solvea works where your team already does—connecting effortlessly to major e-commerce, support, and messaging tools in just a few clicks.
Don’t just take our word for it!
See what the community is saying
“With Solvea handling repetitive, routine tasks, our support team can focus on what matters most, delivering exceptional customer experiences and esolving high-impact issues. This significantly reduces return rates, increases customer satisfaction, and reduces operational costs.”
“Solvea’s digital employees enable us to manage over 10,000 multilingual customer service work orders every day – efficiently and at scale.”
“Normally, I can’t stand chatbots, but this one is fantastic. It truly understands my questions and responds with just the right level of detail.”
Ready to get started?
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