Meet Solvea:
Banking Sector
Pain Points
1
Operational risks under stringent compliance
New hires must memorize 2,000+ regulatory scripts (e.g., privacy protection clauses), requiring 6-month training with high initial violation rates.
2
Inadequate wealth management expertise
Limited financial advisors force 80% of retail clients to receive standardized recommendations, while high-net-worth individuals lack personalized solutions.
3
Time-zone fragmented service
4+ hour delays for overseas emergencies (e.g., credit card fraud/large transfers), inefficient cross-time-zone coordination, and duplicate compliance checks degrade service continuity.
Solutions
1
End-to-End Compliance Engine
AI ingests GDPR and other regulatory frameworks
Auto-blocks non-compliant phrasing in real-time
2
AI-Powered Wealth Advisor
Integrates:
Account data (cash flow/risk appetite)
External signals (e.g., social media investment trends)
Dynamically updates client profiles
3
Global Time-Zone AI Router
24/7 intelligent routing for:
Emergency actions (e.g., instant account freezes)
Automated multi-region compliance adaptation
Cuts response time to 90 seconds
See Solvea in Action: A Pre-Built Support Solution
Solvea uses your support content for accurate answers. Wondering if it works for your industry? Check out our quick demo—it's already loaded with common industry queries! Ready to try? Click a suggested question or type your own to get instant answers.
You can click on the following questions or enter the question you want to ask.
I can't log in to my account
My account is suddenly frozen. What's going on?
I made the payment but didn't receive the product.
Why Choose Us
Specializing in AI Agent for the customer service field, with deep industry expertise and a commitment to quality - we are your best choice.
Compliance & Data Security
From day one, VOC.AI has prioritized user data security, holding professional certifications including SOC2, ISO27001, GDPR, and ASIB.
Secure Account Operations
VOC.AI features an Amazon red-line detection model and multiple security measures to ensure operational safety while using Soleva. High-risk alerts are instantly synced to IM for prompt resolution.
Extensive Industry Experience
VOC.AI has deep expertise in e-commerce, finance, automotive, and more, serving 100+ leading brands. We understand industry-specific SOPs and provide professional service delivery teams.
Guaranteed Service Effectiveness
VOC.AI delivers intelligent, high-quality digital productivity solutions that help you resolve customer issues and enhance their experience.
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