Meet Solvea:
Banking Sector
Pain Points
1
Operational risks under stringent compliance
New hires must memorize 2,000+ regulatory scripts (e.g., privacy protection clauses), requiring 6-month training with high initial violation rates.
2
Inadequate wealth management expertise
Limited financial advisors force 80% of retail clients to receive standardized recommendations, while high-net-worth individuals lack personalized solutions.
3
Time-zone fragmented service
4+ hour delays for overseas emergencies (e.g., credit card fraud/large transfers), inefficient cross-time-zone coordination, and duplicate compliance checks degrade service continuity.
Solutions
1
End-to-End Compliance Engine
AI ingests GDPR and other regulatory frameworks
Auto-blocks non-compliant phrasing in real-time
2
AI-Powered Wealth Advisor
Integrates:
Account data (cash flow/risk appetite)
External signals (e.g., social media investment trends)
Dynamically updates client profiles
3
Global Time-Zone AI Router
24/7 intelligent routing for:
Emergency actions (e.g., instant account freezes)
Automated multi-region compliance adaptation
Cuts response time to 90 seconds
Why Choose Us
Specializing in AI Agent for the customer service field, with deep industry expertise and a commitment to quality - we are your best choice.
Compliance & Data Security
From day one, VOC.AI has prioritized user data security, holding professional certifications including SOC2, ISO27001, GDPR, and ASIB.
Secure Account Operations
VOC.AI features an Amazon red-line detection model and multiple security measures to ensure operational safety while using Soleva. High-risk alerts are instantly synced to IM for prompt resolution.
Extensive Industry Experience
VOC.AI has deep expertise in e-commerce, finance, automotive, and more, serving 100+ leading brands. We understand industry-specific SOPs and provide professional service delivery teams.
Guaranteed Service Effectiveness
VOC.AI delivers intelligent, high-quality digital productivity solutions that help you resolve customer issues and enhance their experience.
More customers are using VOC.AI