亚马逊Prime day会员日收官后，如何打赢下半年旺季服务战？
Published on July 21, 2025
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Customer Service
What Is Average Handle Time & How Do You Optimize ItTime is money for modern businesses! Average handle time (AHT) is a key metric commonly used by many companies to measure service performance, particularly in call center solutions.However, lots of businesses excessively emphasize the importance of AHT while ignoring other metrics, leading to a frus
Customer Service
What is a Call Center Solution? Guide for 2025Customer service is changing fast. Businesses need awesome call center solutions to keep up in 2025. This guide explains what these solutions are, the different types, how they work, and tips for picking the best one for your company.What is a Call Center Solution?A call center solution is a pl
AI & Automation
What Is And How To Use Customer Support Chatbot?Got too many customer questions? Learn how a customer service chatbot can make your support super easy, save money, and keep customers happy all day, every day. Here’s everything you need to know!What Is a Customer Service Chatbot?A customer service chatbot is like a smart computer buddy. It talks t
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