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Solvea(Shulex AI客服员工)再获2025第六届非凡奖!
Published on July 17, 2025
Additional Resources
AI & Automation
AI Virtual Assistants: Evolution, Functionality, and Future Trends
In the fast-changing digital world, intelligent virtual helpers have become powerful tools that are changing how people work and interact in various fields and everyday activities.Introduction to AI Virtual AssistantsIn today's quickly advancing technological environment, artificial intelligence has
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AI & Automation
What is an AI Employee? A Complete Guide for 2025
We are well into 2025. The idea of an AI employee is now real. It is quickly becoming a key part of top teams in many fields. This marks a major change in how companies function. It promises huge gains in speed, output, and new ideas.Definition of an AI EmployeeAn AI employee means smart digital sys
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Customer Service
What Is Average Handle Time & How Do You Optimize It
Time is money for modern businesses! Average handle time (AHT) is a key metric commonly used by many companies to measure service performance, particularly in call center solutions.However, lots of businesses excessively emphasize the importance of AHT while ignoring other metrics, leading to a frus
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