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Solvea(Shulex AI客服员工)再获2025第六届非凡奖!
Published on July 17, 2025
Additional Resources
Customer Service
Customer Service Representatives: Definition, Duties & Skills, Salaries
While looking for jobs, most people see it as CSR which means Customer Service Representative. They are the helping hand of customers and fix the problems on the front lines.It sometimes means Corporate Social Responsibility, which is a new field emerging alongside increasing environmental and socia
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AI & Automation
AI in Customer Service: A Full Guide for 2025
Customer support is changing a lot these days. Cool new tools powered by Artificial Intelligence (AI) are making it happen. By 2025, AI isn’t just a neat add-on. It’s super important for businesses that want to keep customers happy with fast, special, and always-on help. This guide will walk you thr
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Customer Service
AI in Call Center: The Trend, Benefits & Practices
Let’s be honest—traditional call centers are struggling to keep up. Customers want answers fast, agents are swamped, and businesses? They’re trying to grow without blowing the budget.That’s where AI call center solutions come into the picture. And no, it’s not just another tech buzzword. We’re talki
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