AI全球化标杆出炉！Shulex荣登「2025 Go Global AI 100」榜单！
Published on July 28, 2025
Additional Resources
Customer Service
![What Is Interactive Voice Response (IVR)? [Complete Guide]](https://cdn.shulex-voc.com/shulex/upload/2025-08-12/35c2d589-91be-4dbc-9f02-5f67abaf961e.webp)
What Is Interactive Voice Response (IVR)? [Complete Guide]Interactive Voice Response (IVR) technology has been widely used in modern contact centers. Since the COVID-19 pandemic, the IVR in contact centers has grown explosively.According to the report from Business Research Insights, the global IVR market size was estimated at $5.5 billion in 2025 and is p
AI & Automation
AI in Customer Experience (AI CX): The Future of Seamless InteractionsIn today’s fast world, customer experience (CX) is a big way businesses shine. Over 44% of companies see it as their top strength against rivals. As customers want more, using Artificial Intelligence (AI) in CX isn’t just an option—it’s a need. AI in customer experience, or AI CX, means using clever
Customer Service
Best Call Center Solutions for Small BusinessCall center platform plays a key role in customer service for small business. With all kinds of call center software and platform to choose, much comparison needs to be made before selecting the right one for your own business. Discover the main features and benefits of those popular call center sol
Our customers love us
