Solvea AI Agent
Hi, I'm Solvea — your all-in-one AI support assistant. I deliver instant, 24/7 customer support across multiple languages, with human-level accuracy and empathy. You can deploy me with just one click, and I’ll start learning from your existing workflows.
Solvea AI Agent
How could I help you?
They trust us
40万人以上のユーザーに信頼されています。
顧客成長も顧客維持も、最大限に
Solveaは、多業種で膨大SKU数の業界経験を活かし、安全でコンプライアンスに準拠したカスタマーサービスを提供します。
START
01.
多用途対応マルチエイジェント
100以上の業界別AIエージェントを標準で搭載しています。
必要なエージェントをワンクリックで生成し、御社専属のAI社員として稼働させ、カスタマーサービスを効率的に解決します。
02.
AIセキュリティ
Solveaは安全規制に従い、データセキュリティを保証します。
SOC2、ISO27001、GDPR、ASIBなど、グローバルで最も厳しいデータセキュリティ認証資格を取得済みです。 常にガイドラインを遵守し、コンプライアンスに則ったデータ運用を保証します。
03.
セルフトレーニング
Solveaは知識の自動学習とリアルタイム更新に対応しています。
Solveaを導入すれば、疲れを知らず、常に全力で業務に取り組むカスタマーサービスの専門家を得ることができます。 Solveaはマニュアル化された業務フローから自ら学び続け、未来の課題に備えて進化し続けます。
Comprehensive AI Customer Support that Learns Fast, Scales Smart, and Delivers Results.
100%
Enterprise-Grade Security
Solvea is fully compliant with major e-commerce platform standards, ensuring every transaction and customer conversation is safe and secure.
90%
Accuracy on Complex Queries
From refund policies to technical issues, Solvea understands nuance and context—resolving complex customer queries with unmatched accuracy and consistency.
1-click
Integration, Rapid Deployment
Go live in days. Solvea plugs into your existing tools like Shopify, Zendesk, and Intercom with a single click, and gets trained on your workflows instantly using historical knowledge bases.
10X
Faster Response
Responds in seconds. Solvea drastically reduces wait times by instantly handling customer conversations with human-level understanding and accuracy.
1,000+
Concurrent Conversations
Solvea can manage thousands of active conversations at once - maintaining quality, accuracy, and speed, no matter the volume.
24/7
Multilingual Support
Serve your customers anytime, anywhere. Solvea delivers instant, always-on support in all major languages—no staffing gaps, no delays.
Fully Autonomous, Always Learning
Solvea continuously learns from live agent workflows, improving its responses over time without manual reprogramming. The more it works, the smarter it gets.
What Once Took a Full Team, Now Takes Just Solvea.
Answering Frequently Asked Questions (FAQs)
Handling Multi-Language Support
Routing Tickets to the Right Team
Providing Order and Account Information
Beyond Artificial
Solvea
From answering complex questions to following platform rules, Solvea
does it all—effortlessly.
How can I help you today?
Solvea replaces the work of an entire support team.
Detecting and Flagging Policy Violations
Onboarding and Educating Users
Escalating Complex Cases
Learning from Human Agent Responses
Thinks Like a Human, Works Like a Team
Smarter Pre-Sales Recommendations
Solvea deeply understands consumer intent, delivering pre-sales recommendations based on your website or product catalogue-increasing conversion rates.
Always on - engage consumers even when your team are offline.
Thoughtful responses and tailored product recommendations that drive higher conversion rates.
Get Started
Accelerate Sales Inquiries with 200% Greater Efficiency
Respond to pre-sales inquiries in real-time, recovering potential revenue losses and meeting consumer expectations with speed and precision.
Solvea can instantly check order details, shipping updates, and inventory status - replying in seconds.
Dynamically tailored responses based on logistics status to reduce anxiety and improve satisfaction.
Get Started
Resolve Post-Sales Issues Automatically
Our AI-powered workflows reduce service costs, improve efficiency, and safeguard your reputation
Runs on your enterprise knowledge and service protocols - no manual input required.
Preserves service quality and continuously learns from your best-performing agents.
Get Started
Understand Your Consumers and Brand Services
While delivering exceptional support, Solvea intelligently analyses every customer inquiry to surface product and service issues - giving you full visibility into brand health.
Detect recurring issues in real-time from customer messages to optimize products and services.
Evaluate service quality with precision and speed beyond human capabilities.
Get Started
Everything You Need in One Smart Support Platform
Solvea delivers enterprise-grade AI to your team - fully integrated, fully autonomous, and ready to perform at scale.
Troubleshooting
Logistics Inquiry
Product Recommendation
Usage Guidance
Refund & Exchange
Troubleshooting
Logistics Inquiry
Product Recommendation
Usage Guidance
Refund & Exchange
Troubleshooting
Logistics Inquiry
Product Recommendation
Usage Guidance
Refund & Exchange
Troubleshooting
Logistics Inquiry
Product Recommendation
Usage Guidance
Refund & Exchange
Early Warning
Customized Workflow
Smart Inspection
Self-Training
Analysis
Early Warning
Customized Workflow
Smart Inspection
Self-Training
Analysis
Early Warning
Customized Workflow
Smart Inspection
Self-Training
Analysis
Early Warning
Customized Workflow
Smart Inspection
Self-Training
Analysis
Top-notch Security. Smarter Automation.
It's the perfect solution for teams looking to work smarter.
Enterprise-Grade Security, Built for Global Standards
Fully compliant with U.S. data protection laws.
Built on independently developed, industry-grade LLMs
Enhanced by ChatGPT & Gemini for cutting-edge AI performance
ISO 27001:2022 certified and enterprise-ready
Seamless Integration
Deploy Instantly Across Leading Platforms
Solvea works where your team already does—connecting effortlessly to major e-commerce, support, and messaging tools in just a few clicks.
Don’t just take our word for it!
See what the community is saying
“With Solvea handling repetitive, routine tasks, our support team can focus on what matters most, delivering exceptional customer experiences and esolving high-impact issues. This significantly reduces return rates, increases customer satisfaction, and reduces operational costs.”
“Solvea’s digital employees enable us to manage over 10,000 multilingual customer service work orders every day – efficiently and at scale.”
“Normally, I can’t stand chatbots, but this one is fantastic. It truly understands my questions and responds with just the right level of detail.”
今する始めよう
ご用件と連絡先を貰えれば、すぐにご連絡します。